Counselling is:
• The process that occurs when a client and counselor set aside time to explore difficulties which may include the stressful or emotional feelings of the client.
• The act of helping the client to see things more clearly, possibly from a different view-point. This can enable the client to focus on feelings, experiences or behaviour, with a goal of facilitating positive change.
• A relationship of trust.
Confidentiality is paramount to successful counselling. Professional counselors will usually explain their policy on confidentiality. They may, however, be required by law to disclose information if they believe that there is a risk to life.